Contact Us

For questions about billing

Our billing department is available from 6:00 AM to 4:30 PM Pacific time, Monday through Friday (except noon to 1:00 PM Thursdays). Please allow 2 business days for your electronic inquiry to be processed. For faster, more secure service, please phone or fax your request to Prometheus.

Phone: 888-892-8391

Fax: 858-535-2191

E-mail Billing Services

Fields marked with an asterisk (*) are required.

Prometheus respects patients’ privacy and confidentiality; however there are risks outside of our control associated with the use of e-mail. When communicatiing with Prometheus via e-mail, you are accepting the inherent risk of a form of communication that is not secure.

For questions about Prometheus products or services

Prometheus Client Services is available from 6:00 AM to 5:00 PM Pacific time, Monday through Friday. Please allow 2 business days for your electronic inquiry to be processed. For faster, more secure service, please phone or fax your request to Prometheus.

Phone: 888-423-5227, option 3

Fax: 888-816-4019

E-mail Client Services

Fields marked with an asterisk (*) are required.

Prometheus respects patients’ privacy and confidentiality; however there are risks outside of our control associated with the use of e-mail. When communicatiing with Prometheus via e-mail, you are accepting the inherent risk of a form of communication that is not secure.